Amendments to Terms and Conditions
MERNESS reserves the right to amend the Terms and Conditions at any time without any prior notice. All amendments will be applicable immediately after the updates are made on this site. You are encouraged to visit the Terms and Conditions each time you sign up/ sign in for our services and products to remain updated on the amendments, if any.
Online Account
As a registered user, you are required to login to www.merness.in using your email id and a password of your choice. You will be solely responsible to keep your password confidential and safe. Any order placed from your login ID will be considered as order placed by you and will be fulfilled accordingly.
Terms of Operations
The www.merness.in reserves the right to make changes to their operation at any time by giving notice to its Users on this page, and by ensuring analogous protection of the Personal Information in all cases. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. All outstanding orders will, however, be fulfilled or fully refunded. www.merness.in reserves the right to refuse services to anyone at any time without assigning any reasons for the decision.
Warranty and Liability:
www.merness.in will not be responsible for any damage arising out of the use of the products shipped to the members or the products bought through “MERNESS WEBSITE”. We accept no liability for any delay or failure to perform our obligation under this Terms and Conditions if such a delay or failure is due to the circumstances beyond our reasonable control.
Copyright and Intellectual Property:
This site is controlled and operated independently by MERNESS. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Platform is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so or in any way commercially exploit the content of www.merness.in failing which suitable legal actions will be taken under the jurisdiction of Jabalpur Courts. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Platform or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.
*Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Damaged Products:
Our team carries out rigorous quality checks before shipping out the products to our customers. However, damages caused in transit after the product has been shipped is beyond our control. If you receive damaged product in your order, we will replace it with another piece of the same or similar kind based on our stocks. Kindly email us at merness2020@gmail.com to inform us about the damage along with its picture within 7 days from the time you receive your order and we will explain you the next steps. We will not entertain any information about damage received after 7 days from the time you received your order.
Missed Delivery :
Our logistics partners attempt thrice to deliver your shipment. However, for orders which are not collected at your end will be returned to us. We will re-ship the order at your request for an additional ₹250 as pickup and processing fee.