Shipping Policy and Information
Merness is committed to deliver your order accurately in good condition and always on time. We believe in fastest shipping of your order and most of your order is shipped within 24 hours once the order is placed except on weekend or on public holidays. We deliver to all the locations within India.
Shipping Restriction
Any items notified by delivery company to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).
Insurance
MERNESS insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by MERNESS and transfer of responsibility in the same way.
Taxes and Duties
For Indian Customers, GST will be charged as specified
Goods & Services Tax
How is the GST amount decided?
Following rules will govern whether or not additional GST will be applicable on the products purchased by you:
GST applicability: For a product, if the fulfillment is done on or after July 1st, 2017 and total discount percentage is more than 19% of MRP, then GST may be collected from customer in addition to product price, post discounts. The discounts include those resulting from special offers such as Buy 1 Get 1 and similar offers.
GST amount: If applicable, the amount of GST collected from customer depends on category
Accessories/ Other Categories: Max 28% of net payable (MRP – product discount – coupon discount) will be collected from the customer. The amount of GST shown at the cart level is a mere estimate. The actual GST payable shall be determined basis the warehouse (based on availability of the products) from where the goods are being shipped, which will be checked once the order is placed. Only in case of GST being lower than the estimate GST (based on the warehouse from where the goods would be shipped), the customer would be notified of the same and any additional GST paid by the customer would be duly refunded to the customer.